Privacy Policy

Effective Date: 01-06-2014
Last Updated: May 2026

Yıldız Prime INC ("we," "our," or "us"), operating Smart Packing USA, is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, products, and services.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

  • Name, email address, phone number, and physical address when you fill out forms, place orders, or contact us.

b. Transaction Information

  • Details of purchases made, including products ordered, billing and shipping information, and order history.

c. Payment Information

  • All payment information is processed securely through trusted third-party providers. We do not store or have direct access to your full credit or debit card details.

d. Non-Personal Information:

  • Browser type, operating system, IP address, and browsing behavior collected through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your orders efficiently. 
  • Customer Support: To respond to inquiries and provide assistance.
  • Marketing Communications: To send promotions and updates (you may opt out at any time).
  • Website Optimization: To improve functionality and user experience.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with trusted third-party service providers only when necessary to operate our business, including:

  • Payment processors (e.g., Stripe, PayPal)
  • Website hosting providers
  • Analytics services (e.g., Google Analytics)

We do not sell or rent your personal information to third parties.

4. Data Retention

We retain your personal information only for as long as necessary to:

  • Complete transactions
  • Maintain business records
  • Comply with legal and tax obligations

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes secure servers, encryption, and regular system audits. Despite our efforts, no method of transmission over the internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website performance and user behavior. 
  • Remember user preferences.
  • Improve overall user experience

You can manage or disable cookies through your browser settings.

7. Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Opt-out of receiving marketing communications.
  • Request deletion of your personal information, subject to legal and operational obligations.

To exercise these rights, please contact us at [insert contact email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy, :please contact us:

Yıldız Prime INC
Naples, Florida, USA
Email: info@smartpackingusa.com / sales@smartpackingusa.comm
Phone: +1 (239) 227-5399